Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I'm having trouble with my email. Yahoo. Web. I went to the…

Customer Question
I'm having trouble with...

I'm having trouble with my email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web

Technician's Assistant: What troubleshooting have you tried?

I went to the geek squad yesterday and they said they could fix it but I needed to pay 199.99 and I already have geek squad insurance

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 9 minutes by:
3/24/2018
Tech Support Specialist: Michael T,
 replied 3 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

Have you made an attempt to reset your password *****?

Ask Your Own Computer Question
Customer reply replied 3 months ago
no, are you part of the geek squad
Tech Support Specialist: Michael T,
 replied 3 months ago

No

Ask Your Own Computer Question
Customer reply replied 3 months ago
I pay $99.00 every year to have geek squad inaurance. why won't you fix it free
Tech Support Specialist: Michael T,
 replied 3 months ago

If im not part of the geek squad as stated, why would I fix it for free on a paid tech support site?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I was having trouble with my email and another co stated
Hi, I was having trouble with my email and another co stated that some foreign investor has control of my email. I had given them control and they were trying to sell me insurance. dO I need you to se… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
I have Microsoft 365 for my email and it has not been
I have Microsoft 365 for my email and it has not been working properly for the last two days. I had my computer scanned by the Geek Squad and it is not the computer. Can you help me? … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
When I go to Yahoo home page Go to trending now and hit a
When I go to Yahoo home page Go to trending now and hit a name it works fine but when iI go to the names below and click on one of them name I get the name and a bunch of nonsense around it. It is not… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I can not reeply to emails on my wife's computer. My
I can not reeply to emails on my wife's computer. My computer works fine but her's does not Can you take over her computer and fix is? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a problem with Road Runner through Outlook. It's
I have a problem with Road Runner through Outlook. It's weird, but I can access the internet, receive messages, but, when I go to send, I receive 'bounce backs'. … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Can't access my yahoo email account. The cell phone number
can't access my yahoo email account. The cell phone number tied to the account was sold with my business and is now a land line. All the help pages run me around in a circle and come back to that cell… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
We have a Geek Squad contract and you installed Web Root
Good morning Pearl, we have a Geek Squad contract and you installed Web Root internet security, when my main hard drive died and I replace it with a time machine back up, Web Root is asking for my ser… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I had a geeksquad member come out yesterday to my house;
Hello, I had a geeksquad member come out yesterday to my house; cleaned up my computer, cleared a bad protection system; said I need a better one like webroot; now my computer doesn't have any protect… read more
Cris
Cris
60 satisfied customers
While on my computer this morning I received a message that
While on my computer this morning I received a message that my computer was infected with a Trojan and to call a Microsoft telephone number. I did that and the lady told me that my computer had a Troj… read more
Cody
Cody
Computer Science
2,387 satisfied customers
L have recently been compromised and would like to have my
l have recently been compromised and would like to have my computer checked for viruses and malware. My protection plan id is(###) ###-#### … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I was told to contact you by Microsoft to recover what think
I was told to contact you by Microsoft to recover what think are hacked folders … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I would like to purchase the 24/7 support and have my
i would like to purchase the 24/7 support and have my computer tuned. can i do this directly with geek, squad or do i need to go through the best buy site … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am having trouble with playing games on puter. I tried to
I am having trouble with playing games on puter. I tried to connect w geek squad thru google chrome and I had trouble. Some kind of error w google chrome. Before that I was playing a game and it said … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
We are located at a dental office and we send insurance claims
We are located at a dental office and we send insurance claims through EDI (internet). We called Rogers, and they said everything was okay at their end, and we called Tracker, our software co. and the… read more
John Weber, MCSE
John Weber, MCSE
Network Administrator
Bachelor\u0027s Degree
31 satisfied customers
I just bought a new computer from Best Buy and picked it up
I just bought a new computer from Best Buy and picked it up yesterday. I bought Office 2012 and a virus protector, and asked them to load a driver for my cannon 100 protable computer. I started it up … read more
BrianPKelly
BrianPKelly
Owner Operator
Associate Degree
553 satisfied customers
The Geek Squad had come out to set up Microsoft outlook and
The Geek Squad had come out to set up Microsoft outlook and I needed to pay a yearly fee to Yahoo The Geek Squad set both my Eathlink account up and Yahoo account... Yahoo is my defualt - when I recei… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
Last month I purchased a new HP desktop PC (model #HPE-112y)
Last month I purchased a new HP desktop PC (model #HPE-112y) from BestBuy. I took my old Hp pc(model #a1530n) to their Geek squad and requested they transfer the information from my old (working) pc t… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Dell computer 3 years old. After Hurricane Ike it will not
Dell computer 3 years old. After Hurricane Ike it will not come back on along with Hp printer, 2 years old. Plug that goes into back of computer is black around it on metal. Insurance needs report tha… read more
Computer_James
Computer_James
Senior Network Analyst
Associate Degree
120 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x