Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I don't know my micrsoft password to reset my desktop. Dell…

Customer Question
I don't know my...

I don't know my micrsoft password ***** reset my desktop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Dell inspiron 3668 windows 10

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

I was updating and the power went out

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 39 minutes by:
3/24/2018
Tech Support Specialist: GeekGal, Computer Support Specialist replied 4 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,829
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. Please give me just a moment to review your question.

Please note: You may see offers for ADDITIONAL SERVICES that are automatically generated by the website. They are completely optional. Please feel free to ignore them.

Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 4 months ago

https://account.live.com/password/reset

Click " I FORGOT MY PASSWORD" then click NEXT. Enter the email address that you see above the password ***** on the login screen. Type the CAPTCHA characters that you see on the screen, then click Next. Leave this window open and check your email for a code from Microsoft. Enter the code on the computer screen that you left open. Click NEXT then enter your new password *****

Please give this a try and let me know the results. I am committed to working with you until the problem is fully resolved!

Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 4 months ago

I work a flex schedule. I am about to log off for a bit, so I am opting out of the question in the hopes that another expert will be available when you do respond. may be able to help you. The next expert will see our entire conversation, so there will be no need to repeat anything. You will be notified by email when another expert has begun working on your question. Thank you for your patience.

Ask Your Own Computer Question
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 993
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Moses C Your Own Question
Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 993
993 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

Moses C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Tengo dos laptops dell inspiron y precision ambas usan la
tengo dos laptops dell inspiron y precision ambas usan la misma contrasena pero una de ellas me dice incorrecto … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I just had my Computer cleared of malware and went from
I just had my Computer cleared of malware and went from windows -7 to Windows 10. I am slowly learning 10 . But my problem is that I can't get any sound from my speakers. … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Forgot my password for internet. Att U verse. Dell
forgot my password ***** internet JA: What device or product does this involve? Customer: att U verse JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: dell ins… read more
Harry
Harry
4 satisfied customers
Need password for "[email protected]" Dell computer
Need password ***** "*****@******.***" JA: What device or product does this involve? Customer: dell computer inspiron 15r JA: What Operating System (OS) are you running on your Inspiron? Customer: win… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,028 satisfied customers
I need to reset my password and need help doing so! I am
I need to reset my password ***** need help doing so! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I made changes to my system and now cannot find my files.
I made changes to my system and now cannot find my files. can you help me reset my computer to 10 am this morning. … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
My touchscreen is not working. Dell inspiron 15 7000 series.
my touchscreen is not working JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: dell inspiron 15 7000 series JA: What Operating System (OS) are you running on y… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
Passw. Dell Inspiron 15. scarbrough. 1 a few min. Ago. My
Passw JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Dell Inspiron 15 JA: What Operating System (OS) are you running on your Inspiron? Customer: Betty scarbr… read more
David L.
David L.
Bachelor\u0027s Degree
759 satisfied customers
Can't get through the password. I forgot my password. I went
Can't get through the password JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: i forgot my password JA: How long has this been going on with your computer? Wh… read more
David L.
David L.
Bachelor\u0027s Degree
759 satisfied customers
I need to get my windows name. I have a dell inspiron 15
i have a dell inspiron 15 3000 series with windows 10 … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
My password to log into the Dell Computer let Dell laptle.
My password ***** log into the Dell Computer let Dell laptle … read more
David L.
David L.
Bachelor\u0027s Degree
759 satisfied customers
Get a very alarming beeping sound when I start my PC. Dell
get a very alarming beeping sound when I start my PC … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Need to configure my opening screen to show my calendar.
Need to configure my opening screen to show my calendar … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a ConoScan 8400F Color Flatbed scanner. Recently I
I have a ConoScan 8400F Color Flatbed scanner. Recently I bought a new Dell computer with Windows 10 installed. I have the disc to install but it will not let me install. Help … read more
arsufi2002
arsufi2002
Bachelor\u0027s Degree
1,215 satisfied customers
Update to win 10. Then left town so it was mid July. Now
Update to win 10. Then left town so it was mid July. Now Dell won't work. Takes forever to just start up. Programs wont load. Basically pc is worthless. Screen goes black constantly. I was going to re… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I activated a comp not used for bout a year. My regular comp
I activated a comp not used for bout a year. My regular comp is in for repairs.There are some important emails i need. Apparantly my password ***** been changed. Help me get my mails till I get my Del… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
T accept the Micrsoft MS17-010 and my computer is acting
t accept the Micrsoft MS17-010 and my computer is acting funny. How do I get it back to run it. I'm not that computer savy. I hope I'm making sense … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Microsoft is not working, dell inspiron, haven't needed to,
Microsoft is not working JA: Just to clarify, what's the exact model of your computer? And what operating system are you running? Customer: dell inspiron JA: Have you installed any updates recently? C… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x