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My email was hacked. I am not able to sign in as my password…

My email was hacked...

My email was hacked. I am not able to sign in as my password ***** changed.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My paypal account was also hjacked but I have already contacted them. I have also be receiving unordered packages thru amazon. I have contacted them also.

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
You cannot send answer by email. I cannot view email.
Customer reply replied 4 months ago
Is anyone there?
Answered in 3 hours by:
3/24/2018
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,979
Experience: 10 years of IT experience in both business and residential.
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Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Sorry to hear about your issue. What email service are you using?

Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,979
Experience: 10 years of IT experience in both business and residential.
Verified
Cris and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
yahoo

Please use the link provided to join the remote session. Click on Agree then download and run/open the file.

http://www.justanswer.com/remotedesktop/join.aspx?Session=c7542fe9-b4bc-4b61-9ee1-9b4517b0fe93

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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