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I messed up my computer default page while I was trying to…

Customer Question
I messed up my...

I messed up my computer default page while I was trying to get a fitbit manual. I accidently downloaded a PDF file thing and now my default page is MSN which I don't want.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell and windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Been going on for about 1.5 hours. I have tried resetting and going to setting and stuff, but nothing works.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

YES, Im' 69 years old and know just enough about computers to be dangerous.

Submitted: 4 months ago.Category: Computer
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3/24/2018
Tech Support Specialist: Dan, Computer Support Specialist replied 4 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,603
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Are you referring to the home page in your internet browser?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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