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I want to open case to check hard drive. Dell model D16M…

I want to open...

I want to open case to check hard drive

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Dell model D16M windows 7 professional comcast connect

Technician's Assistant: What have you tried so far with your computer?

Nothing want to see if I am to remove screws on back or what is proper procedure

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Answered in 3 minutes by:
3/24/2018
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,541
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Remove the screws on the left side rear as your facing the computer, then slide the panel back.

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Let me know if you need further assistance.

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Customer reply replied 4 months ago
do i have to diconnect any wire?

Can you tell me what you are checking for, please?

Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,541
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified
Dan and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
may want to remove the hard drive as I am going into asst nursing home I 'm 91

There are a couple of cables you will need to disconnect but that is about all.

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