Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

We are getting a new Galaxy J7 Sky Pro tracfone today. We…

We are getting a new...
We are getting a new Galaxy J7 Sky Pro tracfone today. We want to know if there is a link to a site that discusses many of the websites that will automatically come with this phone, and discusses websites in general. So many sites have to navigated in a certain way to use them, or maybe we are just not too experienced in using them. Our other Android phone, Grand Prime, did not roam at our second home in Angel Fire, NM. We had to buy a calling card to make calls. Tracfone said that particular phone did not roam. Pissed us off, so got this J7 phone. Is there a place, other than the owner's manual, to look for help/guidance in using this new phone?
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
3/24/2018
Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 30,816
Experience: Own/operate computer networking/IT company.
Verified

Hi, James, thanks for requesting me.

When you say websites, do you perhaps mean apps?

Ask Your Own Computer Question
Customer reply replied 3 months ago
sorry, APPS.

Thanks for confirming,

this is really more dependent on the operating system than the phone model itself.

Yours is running android marshmallow, which means you can use most any app available in the android app/play store.

Here is info about the operating system, overall: https://www.android.com/versions/marshmallow-6-0/

A list of apps, most anything you'd ever want or need, available here: https://play.google.com/store/apps

Thank you,

Nathan

Ask Your Own Computer Question
Customer reply replied 3 months ago
One last thing. Can I have the same email address on J7 Android as on my laptop?

If you are asking if you can access the same email account/address on it, then yes you sure can. There is a built in email app on the phone, or depending on the service there is a specific app you can use too, like a gmail app for example.

Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 30,816
Experience: Own/operate computer networking/IT company.
Verified
Nathan and 87 other Computer Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 30,816
30,816 Satisfied Customers
Experience: Own/operate computer networking/IT company.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Its my phone,I bought it off someone and cant get past
Its my phone,I bought it off someone and cant get past googlt account on samsung grand prime already paid yo 40 something on my visa … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have question about my sumsung phone. Its galaxy J7. About
about a week. It said unable to send or receive pics or social media which is I believed that I have too much of them in my phone so I have turned it off and turned it on and see if anyhow it could be able to send out and receive pics or social media again. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I need a new sim card for my cell phone. Att safe link. My
my grand kids try to get it up and running for me and grandma one phone works the other the sim card got cancel out wile we were try ing … read more
Ugo A
Ugo A
BA/BS
67 satisfied customers
Forgot pass word for samsung j7 prime. 1hr ago. Not really
Forgot pass word for samsung j7 prime JA: When were you last able to use your Galaxy? Customer: 1hr ago JA: Do you have a Google account linked to the phone? Customer: Yes JA: Anything else you want t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I had just bought that a prime or Amazon Fire for my little
Hi, I had just bought that a prime or Amazon Fire for my little boy and I forgot my password ***** my Amazon membership how do I retrieve it? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I just received a telephone call from Microsoft saying that
I just received a telephone call from Microsoft saying that system was sending out false signals and that he woud help me fix t. He gave me a website to contact for solution: www.support91.com. I went… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Add Amazon Prime movies to my TV? They say to open Prime
Add Amazon Prime movies to my TV? They say to open Prime Video app on the TV, then select Register on the Prime Website, registration code should appear on the left of the screen??How do I open Prime … read more
Nathan
Nathan
Systems Manager
Bachelors of Science
30,816 satisfied customers
I can't remember my Samsung account num. Or password. Can
I can't remember my Samsung account num. Or password. Can you help me please? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
Did not get a user guide with my tracfone Samsung galaxy
did not get a user guide with my tracfone Samsung galaxy luna lte phone. … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I have a Samsung Galaxy Grand Prime. which currently is
I have a Samsung Galaxy Grand Prime. which currently is showing no bars, I cannot make calls, send texts, says no service????? I live in Galesburg IL 61401 Phone #(###) ###-####is our tower down or so… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
704 satisfied customers
My Google maps isn't talking to me how do I turn her voice
Hi. My Google maps isn't talking to me how do I turn her voice back on? … read more
Mr.Med
Mr.Med
1,189 satisfied customers
Samsung phone. I had to go back to factory presets. I have
Samsung phone. I had to go back to factory presets. I have forgotten all passwords. Including my Google acct. Can you help? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Not able to sign in on yahoo mail....think somebody tried
not able to sign in on yahoo mail....think somebody tried hacking or getting into my account … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My e-mail is. reason, my email no longer updates on my
Hi, My e-mail is***@******.***. For some reason, my email no longer updates on my Tracfone afrer a Windows 10 Update (last update on phone 6/1/16) Can you PLEASE help me. Tracfone is clueless. Call me… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Best deals for a no contract cell phone. I want to get the
Best deals for a no contract cell phone. I want to get the best deal to get a new cell phone and on a no contract plan. Location is Brooklyn NY. Please provide links with prices.… read more
SladeV
SladeV
Associate Degree
102 satisfied customers
How do I get free Amazon Prime books on my Android? I have
How do I get free Amazon Prime books on my Android? I have the Samsung Galaxy S4 and the preloaded Kindle app, but I only see 570 free classics ebooks on the app. Am I missing something?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I purchased the GALAXY tab in China, so they delivered with
I purchased the GALAXY tab in China, so they delivered with chinese Android OS. When I reinitialize the system , it always restart with the Chinese OS and several other chinese applications which I do… read more
John
John
Technology Consultant
Bachelor\u0027s Degree
18 satisfied customers
Re Google on-line ad for FINGERPRINTING AND MOBILE SERVICES
Re Google on-line ad for FINGERPRINTING AND MOBILE SERVICES 418 SW Washington St, Portland, OrNNN-NN-NNNN(NNN) NNN-NNNN The correct name of our business is FINGERPRINTING SERVICES & INVESTIGATIONS, an… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x