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I have lifetime PC Premie rsupport and show many viruses,

Customer Question
I have lifetime PC...

I have lifetime PC Premie rsupport and show many viruses, etc. Can you help by remote to fix this problem and check other problems that I have incurred?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell, windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

For several months

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just to clean up my system, how about driver updates?

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 10 minutes by:
3/24/2018
Tech Support Specialist: Michael T,
 replied 4 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

Im not sure who that support company is but we are just answer tech support

Do you wish to continue?

I can help you but this is a paid service

Please advise

Ask Your Own Computer Question
Customer reply replied 4 months ago
NO, I was under the info that I receive free support like I have in the past
Customer reply replied 4 months ago
NO, refund the security depoisit, Thanks
Tech Support Specialist: Michael T,
 replied 4 months ago

Will take care of that for you now.. Have a great weekend

Ask Your Own Computer Question
Customer reply replied 4 months ago
NO, goodby!!!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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