Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have a new iPad...cannot get into my email. Not sure I…

Customer Question
I have a new...

I have a new iPad...cannot get into my email

Technician's Assistant: When did you last change your password ***** Apple ID?

Not sure I ever changed it

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Dis not know about that.... will you help me do that...... not up to it

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
3/24/2018
Tech Support Specialist: Michael T,
 replied 4 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

Who is your email provider and are you trying to access through the apple mail icon?

Ask Your Own Computer Question
Customer reply replied 4 months ago
yahoo.com
Tech Support Specialist: Michael T,
 replied 4 months ago

And are you trying to access thru apple mail icon?

Ask Your Own Computer Question
Customer reply replied 4 months ago
Please refund my good faith deposit immediately
Tech Support Specialist: Michael T,
 replied 4 months ago

What happened? Do you not need help anymore?

Ask Your Own Computer Question
Customer reply replied 4 months ago
Please refund my $5.00 deposit now immediately
Customer reply replied 4 months ago
Send my good faith deposit now $5.00 pleade
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Ipad. Not sure, I have an issue that I can no longer get
not sure, I have an issue that I can no longer get into the ipad … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,296 satisfied customers
I am trying to update my husbands ipad. It says it is up to
I am trying to update my husbands ipad. It says it is up to date with 9.3.5 but I need 10.0 to download Google. How do I do this? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,296 satisfied customers
I have an email address showing for my yahoo account that is
I have an email address showing for my yahoo account that is no longer available, I need to confirm the changes on yahoo and it doesn't recognize my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
When I try to send email on my Apple iPad, I get a message
When I try to send email on my Apple iPad, I get a message that my user name or password is incorrect. They Have identified the correct user name. It must be password. What do I do? … read more
Michael T
Michael T
2,629 satisfied customers
I have an iPad that I need to reactivate but the Apple ID
I have an iPad that I need to reactivate but the Apple ID and/or the password ***** not work. I know I have the correct password ***** I'm wondering if, because the email address that had been used be… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Four years ago I moved I am now bedridden so can only use
Four years ago I moved I am now bedridden so can only use the iPad my old email address was***@******.*** I canceled my account when I moved because of hassling my new email address is***@******.***. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I downloaded IOS11 on my I phone and I forgot my ppasscode
I downloaded IOS11 on my I phone and I forgot my ppasscode now I can't get into my phone … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have a long term problem. My husband passed away nearly 5
I have a long term problem. My husband passed away nearly 5 years ago. Much of our purchased music was on his account***@******.***. Soon after he died I contacted Apple and they gave me a new passwor… read more
Cabletech
Cabletech
High School or GED
144 satisfied customers
I have an in at 10 AM at new mail. I have an in active email
I have an in active email address in my iTunes and when I change it they want to send my new password ***** that address and I cannot get a change of password ***** get into iTunes … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I totally forgot my Password. And my phone died a violent
OK, I totally forgot my Password. And my phone died a violent death, so I can't use that or the other email as recovery … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Recent update disabled my iPad, locked out. this occurred
Recent update disabled my iPad, locked out. this occurred Thursday, April 13th. Desperately need help! … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,296 satisfied customers
I have an old e-mail account that I can't access because the
I have an old e-mail account that I can't access because the password *****'t work. we went thru all the online help and nothing worked. that acc. is***@******.***. I opened a new yahoo which is***@**… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
TO GET SOME ONE FROM ATT TOTALKTO ABOUT A SECURITY ISSUE
I AM TRYING TO GET SOME ONE FROM ATT TOTALKTO ABOUT A SECURITY ISSUE WITH YAHOO. I AM 83 AND ARE HAVING A DIFFICULT TIME RELATING TO A FACT THAT ATT IS OPERATING OR DETERMINING MY PASSWORD ***** YAHOO… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Centurylink.com had me enter a new password Sunday. I did so
Centurylink.com had me enter a new password ***** I did so and now I cannot send messages from my Apple iPad. I receive but cannot send. My PC can both send and receive. The message I get on the iPad … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
My mother cannot access her Juno email on her iPad. When we
My mother cannot access her Juno email on her iPad. When we click the "Mail" app, the screen says "No Mail" and No Message Selected". The only thing she can do is send an email. I have made three call… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
RE: VERIZON 64G IPAD I forgot all information needed to
RE: VERIZON 64G IPAD I forgot all information needed to log into my data account. I had set up an alternate email address, and embarrassingly, have had no luck retrieving it. I've given up on Verizon'… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I cannot open an iCloud "ACCOUNT". I have downloaded the iCloud
I cannot open an iCloud "ACCOUNT". I have downloaded the iCloud set up and enter my Apple ID and password, as requested, only to have the error message " This Apple ID is valid but is not an iCLoud ac… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
43 satisfied customers
I had email [email protected] on my Dell computer which
I had email "[email protected]" on my Dell computer which dies and I am trying to get my email started on the new HP computer. On the dell I just went to my benchmarks and pulled up the mozilla email a… read more
Computer2010
Computer2010
Software development
Bachelor's Degree
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x