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On Chrome (only) nothing streams. No videos on Facebook,

On Chrome (only) nothing...

On Chrome (only) nothing streams. No videos on Facebook, Youtube, MSN, MLB etc. Videos work on Firefox and Pale Moon

Technician's Assistant: When did you last update Facebook?

This morning

Technician's Assistant: What have you tried so far with your Facebook?

I posted a video of my grandson and it blacks out. I get the audio...just no video.

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Customer reply replied 3 months ago
Not a Mac product,,,Running Windows 10
Customer reply replied 3 months ago
problem only exists on Chrome
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
anybody working on this?
Answered in 45 minutes by:
3/24/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
already requested remote connect

go here to connect me; https://tinyurl.com/y92oboyg
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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Satisfied Customers: 3,889
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