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I have a new IPad and I phone and unable to get into

Customer Question
I have a new...

I have a new IPad and I phone and unable to get into facebook because of password *****

Technician's Assistant: When did you last update your Facebook?

I dont think I have

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

When I got the new phone and I pad the atandt tech changed my password *****

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/23/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the Facebook ID/Email address? So that we can go ahead and check what are the reset option available.

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