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I gave up on McAfee software, and needed to download other…

Customer Question
I gave up on...

I gave up on McAfee software, and needed to download other virus software. After downloadfing Mcafee Total Protection, I still did not have a firewall. Microsoft does not have my correct phone number. It is(###) ###-####

Technician's Assistant: When did you last update McAfee Total Protection?

March 20, 2018

Technician's Assistant: What have you tried so far with your McAfee Total Protection?

I looked to see if I had firewall, and I didn't. Supposedly McAfee has a 30 day refund policy, but I couldn't get that either

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just to have my correct phone number.

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/23/2018
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Is this paid version of Mcafee ?

Which version of windows is installed in the PC.Is it Windows 7, windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 3 months ago
I have Windows 10.
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

OK and is this paid version of Mcafee and which version is it?

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Customer reply replied 3 months ago
No thank you. I have already paid McAfee $44.95. I am not paying aymore.
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

If you are referring to secure remote assistance message it’s not send by me it’s an automated message from the site and it’s optional so you can ignore and continue in this chat page.

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