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I recently received a email stating that computer has been…

Customer Question
I recently received a...

I recently received a email stating that computer has been automatically upgraded. I looked at the new upgrade and it states "that I need an upgrade.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Cox

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Mozilla

Technician's Assistant: What troubleshooting have you tried?

I simply looked at my mcafee program and it said my computer was not protected

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/23/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,957
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

Can we do a remote session so i can fix this for you?

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Customer reply replied 3 months ago
the problem I have is not technical.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

It is a computer related technical issue.

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Customer reply replied 3 months ago
this is not a technical problem
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

Your question is in a technical category, if you suggest that this is not a technical issue then what is it and where do you want it to be? I only have a technical solution to your issue, not a non technical.

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Customer reply replied 3 months ago
Its non technical
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

what is your question then, it say you're having issues with McAfee? that would be a tech question.

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