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In my photos I am trying to crop and bright several photos…

In my photos I...

In my photos I am trying to crop and bright several photos one at a time. After I did about 10 of them when I hit done it tells me it was unable to do it and check back later. I have plenty of memory. What's up?

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

The same thing happened on my phone.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

IPhone 7 plus latest update. iPad pro brand new.

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just started. Shut down and turned back on.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

It's happening on my iPad pro more importantly.

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Answered in 2 minutes by:
3/23/2018
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 460
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Has this worked before?
Which app are you using to edit the photos?

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Customer reply replied 29 days ago
Just editing right in photos.

Okay, what is the exact error message that shows up?

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Customer reply replied 29 days ago
Trying to get it to come up.
Customer reply replied 29 days ago
There was an error saving this photo. Please try again later.

Okay, one moment please.

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Customer reply replied 29 days ago
I was able to do about 7 more then I got that message again. The photo is only a copy of a page not even a photograph.

This is a somewhat common issue.

Turn off "iCloud Photo Library" in the iCloud settings and then turned it back on, and it should fix the issue.

Let me know if this works for you!

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Customer reply replied 29 days ago
You k. Can’t find iCloud
Customer reply replied 29 days ago
Got it

Did it fix the issue?

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Customer reply replied 29 days ago
Turn off iCloud backup?
Customer reply replied 29 days ago
Or iCloud Drive?

Go to System Preferences > iCloud. Click Options next to Photos, then select iCloud Photo Library.

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Were you able to find it?

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Customer reply replied 29 days ago
It says photos that have not fully downloaded will be removed. I guess tats ok because they have all been loaded?

Yes, that's fine.

Just turn it off and turn it back on.

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Customer reply replied 29 days ago
Ok.

Now test to see if the issue still exists.

Let me know what happens!

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Customer reply replied 29 days ago
When I turn it off I have three choices Remove from iPad, download photo, cancel. I hit cancel it turned back on. Then I went to photos same problem.

Turn it off and click Remove from iPad.

Once it is off, tap it to turn it back on.

When you turn it back on the photos will appear on the iPad again.

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Customer reply replied 29 days ago
I tried download. It said 733 full versions couldn’t be downloaded if I continue it will delete the low res of those photos from my iPad but keep in my iCloud. I said ok.
Customer reply replied 29 days ago
I get a couple more done and then the error message comes up.

Method 1. Check the iPhone storage space. If people had the same problem, well, the first thing they should do is to: ***** ***** Settings > Storage & iCloud Usage to check if the iPhone storage was full. Sometimes, the cause is as obvious as it is ignored.

Method 2. Sign out/in iCloud account. If there is no problem with the iPhone’s storage space, then you can try signing out of your iCloud account and waiting sometime to sign back in.

Method 3. Try restarting your device. Quit all the running applications on your device first, then restart it.

Method 4. Reset the device. If none of the above methods works, the last thing you could try is to reset your iPhone into its original/factory settings and then restore from iCloud backup. But make sure you have backed up your device before doing this.

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Customer reply replied 29 days ago
Ok i’ll Try all that. Thanks.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating!
Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today.
If you need more assistance, please use the reply box and let me know.
Sam

Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 460
Experience: Network Engineer at USAF
Verified
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Samuel NetEngineer
Samuel NetEngineer
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Satisfied Customers: 460
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Experience: Network Engineer at USAF

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