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Google earth pro won;t run on my Dell Laptop. Ispiron 15…

Customer Question
Google earth pro won;t...

Google earth pro won;t run on my Dell Laptop

Technician's Assistant: What's the model and Operating System (OS) of your Dell?

Ispiron 15 windows 10

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

Yes 3/14/18

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Do yo want my service code?

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/23/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

What error are you getting?

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Customer reply replied 3 months ago
Just Google Earth pro can no run
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

Can we do a remote session so i can fix this for you?

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Customer reply replied 3 months ago
I now know why my Laptop won't work with Google Earth Pro. It's my video circuit in my laptop will not work with the video of Google Earth Pro. When I had the previous versions they worked fine. Google Earth Pro works fine on my PC because its video card can handle the video for Google Earth Pro. Thanks anyway. If it need help later I'll get with you. Bye
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

Okay

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