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DVD12 not responding, lenovo lap-top, G50 opera, yes the…

Customer Question
DVD12 not responding Technician's...

DVD12 not responding

Technician's Assistant: What device or product does this involve?

Lenovo lap-top

Technician's Assistant: What's the model and Operating System (OS) of your Lenovo?

G50 opera

Technician's Assistant: What have you tried so far with your Lenovo? Have you installed any updates recently?

Yes the latest one

Submitted: 3 months ago.Category: Computer
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Answered in 3 minutes by:
3/23/2018
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 3 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,824
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Are you having trouble playing cd/dvd disks?
Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 3 months ago

Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 3 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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