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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Need micro softaccount. I dont know. Tried password but is

Customer Question

need micro softaccount
JA: What Microsoft model do you have? And the Operating System (OS)?
Customer: i dont know
JA: How long has this been going on with your computer? What have you tried so far?
Customer: tried password ***** is wrong
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: i have a knew pc which had to be reset back to factory
Submitted: 8 months ago.
Category: Computer
Expert:  Karthik replied 8 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Karthik replied 8 months ago.

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the Microsoft account email address? So that we can go ahead and check what are the reset option available.