Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I’m trying to go to google on new computer. It wants us log…

Customer Question
I’m trying to go...

I’m trying to go to google on new computer. It wants us log in. Don’t know password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It’s a pc

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Above a month

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just want password

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
3/22/2018
Tech Support Specialist: Michael T,
 replied 4 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

So your opening google chrome and trying to sign in using your gmail account into the browser correct?

Ask Your Own Computer Question
Customer reply replied 4 months ago
I’m trying to get into google but it wants password. Why was my credit card charged $42 from just answer?
Tech Support Specialist: Michael T,
 replied 4 months ago

because thats the amount you agreed to pay when you opened the question, everything is stated on the sign up page

Ask Your Own Computer Question
Tech Support Specialist: Michael T,
 replied 4 months ago

So your opening google chrome and trying to sign in using your gmail account into the browser correct?

Ask Your Own Computer Question
Customer reply replied 4 months ago
I agree to $5 that is fully refundable
Tech Support Specialist: Michael T,
 replied 4 months ago

Which is a deposit only and if you have full intention of getting a refund, let me know now as we get paid by the question and it would not be in my best interest to continue

Ask Your Own Computer Question
Customer reply replied 4 months ago
I want my $42 refunded
Tech Support Specialist: Michael T,
 replied 4 months ago

Have a good day!

Ask Your Own Computer Question
Customer reply replied 4 months ago
What about my refund
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm trying to sign into google and don't remember my
I'm trying to sign into google and don't remember my password. Can I talk to a person? I've already tried by using the pc … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I'm trying to get Netflix and I forgot my iCloud password
I'm trying to get Netflix and I forgot my iCloud password ***** help me … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
Forgot google password- can't restore to new iPhone 7p
Forgot google password- can't restore to new iPhone 7p Having to use two phones. Please don't ask what password ***** commonly used or month/day I set it up. Have gotten nowhere with that. Please call… read more
Harry
Harry
2,174 satisfied customers
I'm trying to get into my gmail account so I can sign
I'm trying to get into my gmail account so I can sign something electronically. It's***@******.*** however I have really messed things by all of sudden not remembering my password ***** I have tried t… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I HAVE CHANGED MY PASSWORD 5OR 6 TIMES UP MY BUSINESS,
I HAVE CHANGED MY PASSWORD ***** 6 TIMES THIS IS SREWING UP MY BUSINESS, SHOULD I GO TO ANOTHER COMPANY I'M GETTING HELP FROM GOOGLE. THE KEEP SAYIG I'M CHANGING MY PASSWOOD THERE IS NO WHERE TO SAY I… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I forgot my password. Ipad. I don't know what that means I
I don't know what that means I don't know what OS means … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I'm trying to log in to my HP laptop which I haven't done in
I'm trying to log in to my HP laptop which I haven't done in awhile. I can't remember my password ***** when I go to account.live to reset it it asks for my Microsoft account name (don't remember) or … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I'm trying to change my password. I'm trying to access my
I don't believe so. I'm trying to unlock my iPhone I want new service. I don't have any service now. So I am using my friends phone … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I don't have my old number. I'm using my iPhone. IOS 11.6.
I don't have any other way to sign into my email except my old phone number that I don't have access too… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My email is. I got a new Samsung pro 9+ today and they reset
Hello my name is***** my email is***@******.***. I got a new Samsung pro 9+ today and they reset my new phone before I got a chance to my settings on my old phone with my new number. I can't get into … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
138 satisfied customers
I would like to change my email password but I don't
I would like to change my email password ***** I don't remember the old one … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
138 satisfied customers
I was trying to set up a new password for google and not
I was trying to set up a new password ***** google and not getting very far because I'm sure it's me! It e mailed me I reset it but still can't get in ? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I'm trying to get logged into my Facebook account I've had
I'm trying to get logged into my Facebook account I've had it for years and don't want a new one I forgot my password ***** my email but can answer any security questions to get back into my Facebook … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My husband sent a book to me on gmail this morning. His
My husband sent a book to me on gmail this morning. His [email protected] gmail.com to me***@******.***. My password ***** ***** For google. Now google says I can't get back in. I'm 74 and he is 82. We need … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my password I got a flash drive but it's asking for
I forgot my password ***** got a flash drive but it's asking for a password ***** disk I'm a senior and don't know what that is or how to create one. I really don't even need a password … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I need help I'm trying to get into my Gmail account I change
I need help I'm trying to get into my Gmail account I change my password ***** now on my laptop I'm getting a message enter your username and password ***** the following server the server is an IMAP.… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
Not my computer I'm on iPhone & trying to verify my gmail
Not my computer I'm on iPhone & trying to verify my gmail account but forgot my password … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have tried everything to try to log into my account after
I have tried everything to try to log into my account after it was hacked. I'm about ready to switch to google. HELP … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x