Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Trying to open a Turbo Tax Account...but it keeps asking me…

Customer Question
Trying to open a...

Trying to open a Turbo Tax Account...but it keeps asking me for an ID and I have no idea where to get one

Technician's Assistant: What device or product does this involve?

Turbo Tax Intuit...for tax returns

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hewlett Packers, Windows

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Packard

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just an ID number

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
3/22/2018
Tech Support Specialist: Michael T,
 replied 5 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

You will need to create an account first by clicking HERE

You will then be able to access TurboTax features and be able to do do your returns

Thanks Mike

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael T Your Own Question
Michael T
Michael T
Michael T
Category: Computer
Satisfied Customers: 2,629
2,629 Satisfied Customers
Experience: dasdasd

Michael T is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I purchased TurboTax Premier at a Sam's Club opened it and
Hello I purchased TurboTax Premier at a Sam's Club opened it and found that it had a cd that I'm supposed to load. However, my laptop computer does not have a place to load a cd it only loads with a f… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
Purchased a turbotax online edition but have never used the
Purchased a turbotax online edition but have never used the online version before.I cannot create an account because I don't have a user id and my email addresses not being accepted. What can I do? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have been trying to get into my turbo tax account
I have been trying to get into my turbo tax account yesterday and again and they keep saying temporarily locked return in 15 minutes but it never returns and keep saying the same things. I enter my na… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have tried logging in to work on my taxes. I keep having
I have tried logging in to work on my taxes. I keep having to reset my password ***** then can't get in. I did start a tax return yesterday under the userid pas81158 however when I tried to go back to… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm an annual user of turbo tax and bought 2016 this winter
I'm an annual user of turbo tax and bought 2016 this winter while I was in Arizona. I installed it to do a draft; I duid not have all the necessary information. I'm now back in Toronto and want to do … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
My last years tax return done on Turbo Tax and I need my
my last years tax return done on Turbo Tax and I need my finaly number for this years tax return to satify the new IRS regulartion. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am trying to reset my password ***** today. and I keep
I am trying to reset my password ***** today. and I keep getting a lock out. I have tried all the was today and keep getting the same lock out showing up in the box.. I have been a customer before so … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I have a new email address/old one not in use since 04/2013.
I have a new email address/old one not in use since 04/2013. I am not receiving email re: Rodocker from turbotax. Am receiving Dorothy Heinz. Not us. I cannot remember the used id and p/w for Jeri Rod… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Why oh why is intuit turbo tax (Home & Business) so darn
Why oh why is intuit turbo tax (Home & Business) so darn slow? Also, how do I transfer client files from 2014 to 2015?… read more
Mr.Med
Mr.Med
1,225 satisfied customers
I placed my TurboTax Deluxe CD in the sliding tray on my
I placed my TurboTax Deluxe CD in the sliding tray on my Hewlett Packard CPU (label side up) but nothing is happening. I tried holding the Windows Logo down while pressing "R" then clicked on Browse b… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I just e-filed my 2010 tax return using Turbo Tax and received
I just e-filed my 2010 tax return using Turbo Tax and received notice that the transmission was successful. However, in reviewing the return I noticed the software had correctly updated my checking ac… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
a tax tiler filed my 2008 return using turbotax. I am trying
a tax tiler filed my 2008 return using turbotax. I am trying to fire myself now. Turbo tax asks for my user ID and password but maybe my old accountant has it? can I still access thsi info?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Cannot access my account; even with their help. Also dont
Cannot access my account; even with their help. Also dont remember if I purchased Audit Defense for 2008.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I completed my 2010 income tax about a month ago. I went back
I completed my 2010 income tax about a month ago. I went back to complete and e-mail file the return with IRS yesterday. Lo & behold there is no 2010 Turbotax any where I can find on my desktop. I hav… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I have windows xp home addition version 5.1.2600. the computer
I have windows xp home addition version 5.1.2600. the computer will not let me download any programs from cds. the computer says that i dont have a download program.… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
I downloaded turbo tax basic from Turbo Tax but Fidelity Site
I downloaded turbo tax basic from Turbo Tax but Fidelity Site has a Turbo Tax version that will allow me to DOWNLOAD tax information from my account there. Should I switch over to that application (on… read more
Tony
Tony
Staff Engineer, Wireless Platform
Bachelor\u0027s Degree
88 satisfied customers
I AM TRYING TO INSTALL MY INTUIT TURBO TAX INTO MY COMPUTER,
I AM TRYING TO INSTALL MY INTUIT TURBO TAX INTO MY COMPUTER, BUT KEEP GETTING AN ERROR 1603. I HAVE TRIED TO PUT THIS INFORMATION INTO THE COMPUTER FOR THREE DAYS. I HAVE TALKED TO FOUR PEOPLE, TWO AT… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
When I try to install the 2008 Turb Tax CD iget a message saying
When I try to install the 2008 Turb Tax CD iget a message saying "Turbo Tax 2008 installer has encountered a problem and needs to close. We are sorry etc. An error report was created with a request to… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x