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How can I get into a computer (windows 10) when the user…

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How can I get...

How can I get into a computer (windows 10) when the user password ***** *****? DVD drive is first in sequence and bios does not have a password.

Technician's Assistant: Who makes your media player? How old is it?

Do you mean the DVD drive?

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your media player?

I downloaded one software program that I could not get to work. It had an administrative password ***** I got that removed by taking the battery out.

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/22/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,086
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
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Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. What type of user account is there on your Windows 10? Microsoft Account or Local Account?

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