Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I was contacted by people who claimed to be MSN yesyerday a…

I was contacted...

I was contacted by people who claimed to be MSN yesyerday a they found out 3 others were using my account from other countries

Technician's Assistant: How do you usually access AIM? On a phone or tablet, or through a web browser?

Npw for 3 days they have it tief up

Technician's Assistant: What troubleshooting have you tried?

Web

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

They have added sofyware

Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
3/22/2018
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,236
Experience: Over 10 years of professional experience.
Verified

Hello,

My name is***** will be the person helping you today.

It sounds like you were scammed. Microsoft will never ever contact you, ever. Did those supposed Microsoft techs charge you any amount?

Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,236
Experience: Over 10 years of professional experience.
Verified
Jason Jones and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
200

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 58
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

Ask Your Own Computer Question

You may wish to contact your bank after we are done and report that crime of fraud to your bank. They will be able to stop payment to them and/or reverse it.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 58
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

Ask Your Own Computer Question

Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,236
19,236 Satisfied Customers
Experience: Over 10 years of professional experience.

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Just finished working in Russia. Used my work computer (PC)
Just finished working in Russia. Used my work computer (PC) exclusively for my msn mail (CLICK ON OUTLOOK.COM FROM THE MSN.COM HOME PAGE). Turned-in the PC (company PC). Came to the US and am using my… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I have MSN (premium) on a Mac (Safari/Outlook). Am
I have MSN (premium) on a Mac (Safari/Outlook). Am technically not very savvy. Yesterday I was working on an email for a non-profit committee and emailing corrections to the persons involved list. Aft… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
is this a SCAM Dear Winner, This is to inform you that you
is this a SCAM Dear Winner, This is to inform you that you have won prize money of Eight Hundred And Twenty Thousand United State Dollars, ($820,000.00) for the New Year Promotion 2013, which was orga… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
How can I trace an email address for free to see if it is coming
How can I trace an email address for free to see if it is coming from a legit individual or if it is a scam? The address I have is as follows: all one word transferdept at b-ank ofdl dotcom I had to w… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
my account,[email protected], was blocked. Confirmation
my account,[email protected], was blocked. Confirmation was requested [email protected], an account that was never mine. I had to create a new account,[email protected] to try to get this problem resolved. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
please can you tell me, i have been getting e mails from what
please can you tell me, i have been getting e mails from what appers to be msn live hotmail team telling me i need to update my information dob name country of origin and address. or my account will b… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Cannot remember or recover MSN email password. Is there a
Cannot remember or recover MSN email password. Is there a way to have it reset in order to use the MSN email address? A couple of months ago, I was tying to help my brother look at his MSN email but w… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
In your opinion is this a SCAM! YAHOO MAIL LOTTERY www.lottery.co.uk 2011
In your opinion is this a SCAM! YAHOO MAIL LOTTERY www.lottery.co.uk 2011 MICROSOFT YAHOO ANNIVERSARY AWARD NOTIFICATION XXXXX Long sight, Manchester M60 2 DB-United Kingdom. This is to inform you tha… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
My boyfriend and I both have had a problem on our email .
My boyfriend and I both have had a problem on our email . We have recieved an email alledging to be from one of the people in our contacts. It was not from that person, it was from a Canadian Viagra c… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Am trying to recover from a bogus email sent to my contact
Am trying to recover from a bogus email sent to my contact list. I cannot get into my email and I have followed all the steps for password XXXXX that you post and that has not worked. No response or a… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Sir/Madam My hotmail email address has been infested with
Sir/Madam: My hotmail email address has been infested with a virus or some thing. It keeps sending bogus email to people that were in my contact list, or people I sent emails to lately. Making it appe… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
A pharmancy co. out of country has my e- mail address. It is using my e-mail address to
A pharmancy co. out of country has my e- mail address. It is using my e-mail address to spam out pharmancy ads. to all my contacts... Please Help. [email protected] Darryl Russell (XXX) XXX-XXXX… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
For the first time ever for me, Ive been scammed. Someone
For the first time ever for me, I've been scammed. Someone claiming to be me sent out to every email address on my Contact List a letter saying that I was in Nigeria and desperately needed money. All … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My husbands hotmail account received a spam virus ( 03/02&q
My husband's hotmail account received a spam virus ("03/02"), causing his contacts to constantly get emails from him for at least two weeks. Now, his email account has been shut down (I think he may h… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
one of my competitors is clicking on my sponsored ad numerous
one of my competitors is clicking on my sponsored ad numerous times, probably going around town using multiple computers. My target audience is any state other than the one I live in, AZ. Can Google m… read more
online_help
online_help
Master's Degree
806 satisfied customers
Hi, I had someone set up an email under hotmail.com in my
Hi, I had someone set up an email under hotmail.com in my name. The address [email protected], and the person made charges to one of my credit cards. How do I cancel this address, it was never opened b… read more
johnpj1
johnpj1
Owner
Vocational, Technical or Trade Scho
53 satisfied customers
I have been using MS Outlook/Connector to access my msn hotmail
I have been using MS Outlook/Connector to access my msn hotmail acct for 4 years. Now I haven't been able to recieve or send mail for 5 days. When I start outlook, the sign in window pops up. It used … read more
Over-Certified PC Tech
Over-Certified PC Tech
System Administrator
Associate Degree
298 satisfied customers
I would like to have the right column on my reply/forward page
I would like to have the right column on my reply/forward page removed called ''QUICK AD'' - TAKES UP TOO MUCH HORIZONTAL ROOM on my desk top. I never use the 4'' column called ''quick ad'' and there … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x