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My computer is stuck on airplane mode and I can't turn it…

Customer Question
Hi, my computer is...

Hi, my computer is stuck on airplane mode and I can't turn it off

Technician's Assistant: What device or product does this involve?

Dell, Inspiron 15

Technician's Assistant: What Operating System (OS) are you running on your Inspiron?

Windows 10 i think

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

No II have tried turning the wifi on I have tried pressing the wifi icon on the keyboard

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have tried changing adapter setting and have tried disabling and enabling both the wireless and airplane mode switch connections

Submitted: 4 months ago.Category: Computer
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Answered in 7 minutes by:
3/22/2018
Tech Support Specialist: Shefin, Computer Support Specialist replied 4 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,645
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Please press and hold the FN key and press F2 key. Try it two or three time, til the Airplane mode got off.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Customer/p>
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