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I cannot get my emails. I have changed the password on my…

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I cannot get my...

I cannot get my emails. I have changed the password ***** my Comcast account

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Mailclient

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't know. I am a dinosaur and a new computer

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I bought the computer a year ago and never finished installing everything. I moved in that time, several medical issues and I got away from finishing the complete installation

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/22/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago

What error are you getting trying to send/receive the email?

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