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I can't get into my yahooemail as i have forgotten my pw.

Customer Question
Hi i can't get...

Hi i can't get into my yahooemail as i have forgotten my pw

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Perhaps security questions

Submitted: 3 months ago.Category: Computer
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Answered in 1 minute by:
3/22/2018
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please let me know your yahoo email address ?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 3 months ago
windows
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

Thank you.Please give me a moment to check the password ***** options.

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Customer reply replied 3 months ago
if u can't help me reset my password ***** get into my yahoo account i will call my credit card company and report fraud
Customer reply replied 3 months ago
where r u?
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

I didn't say i cant help you i only asked for a moment to check the password ***** options for your email account.If you have provided account recovery options and you have access to it then you will get password ***** options.

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Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

Do you have access to this email account y************@******.*** ?

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Customer reply replied 3 months ago
i have no access
Customer reply replied 3 months ago
no
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

Do you have a comcast email account ?

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Customer reply replied 3 months ago
i have***@******.***
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

No that is not the one this one shows s************@******.***

Do you have access to that one?

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Customer reply replied 3 months ago
no such email it is***@******.***
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

Well based on your email account recovery options the above mentioned are the only option to send a account key to regain access to your yahoo account.

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Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

I don't see any other options to reset password ***** i will open this question to other experts to see if there is any other option.

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Customer reply replied 3 months ago
i already knew that but ur info is wrong i never uses [email protected] and forgot that pw and my comcast email has always been***@******.***
Customer reply replied 3 months ago
i need my***@******.*** back
Tech Support Specialist: John, Computer Support Specialist replied 3 months ago

I didn't gave the above email accounts as recovery options,its either you or someone else i only read what is showed.I don't see any other options to reset password ***** i will open this question to other experts to see if there is any other option.

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Customer reply replied 3 months ago
it is me
Customer reply replied 3 months ago
i am calling credit card company and reporting fraud
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