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How do I get back to the default desktop? Hp laptop using…

Customer Question
How do I get...

How do I get back to the default desktop?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Hp laptop using windows 10 upgraded from windows 7

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Last upgrade was 3/16/18

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

When my wife turned the computer on yesterday, we got a different desktop

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/22/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,275
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you describe please the desktop you now see?

Please let me know

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Customer reply replied 4 months ago
There are no aps along the left side. The task bar at the bottom is not complete
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

Are you talking to me on that computer now?

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