Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Account is locked can't remember password. Yahoo mail. On my…

Customer Question
Account is locked can't...

Account is locked can't remember password

Technician's Assistant: What device or product does this involve?

Yahoo mail

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

On my computer

Technician's Assistant: What troubleshooting have you tried?

Pretty much everything

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can't use my cell phone not working

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/22/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the yahoo ID or yahoo email address? So that we can go ahead and check what are the reset option available.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I can't remember my password and I have a new cell # yahoo
I can't remember my password ***** I have a new cell # … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I can not sign in. wrong password. I am using this password
I can not sign in. wrong password. I am using this password ***** many years. Came a message on screen that my yahoo e-mail is locked. … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
How much does this service cost? I can not log into my Yahoo
I can not log into my Yahoo Account on my laptop, but can on my cell phone. I have answered all the Yahoo prompts and they just go in a circle with no solution. I have changed my password ***** and that did not help. … read more
Andrew Harris
Andrew Harris
Consultant
73 satisfied customers
I am locked out of my e-mail account (yahoo) because I have
I am locked out of my e-mail account (yahoo) because I have a new cell phone number(###) ###-#### and my password ***** not work. Help!!***@******.*** … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I just upgraded my Google mail and it was a terrible mistake
I just upgraded my Google mail and it was a terrible mistake now I am locked out of my Yahoo mail can you … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I can't remember my yahoo password to retrieve my e-mail, a
i can't remember my yahoo password ***** retrieve my e-mail … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I cannot access my Yahoo.com e-mail. I entered the correct
I cannot access my Yahoo.com e-mail. I entered the correct info but they say my password ***** ***** They want to send me an account code but they will send it to my e-mail account which they will not… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I just bought a new cell phone and it is asking for my
I just bought a new cell phone and it is asking for my e-mail address with is***@******.*** but because I have it installed in my laptop because I don't remember it I cannot get it put in my new cell … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I forgot my password, username is same just changed
username is ***** ***** changed passsword tonight,when I got stuck. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My problem is with my old email. I got locked out of
I got locked out of everything when I had tech support after being hacked. I can't remember my gmail password ***** none of the passwords I've used recently have worked. I can't remember my old yahoo mail password ***** so can't get the access code. And I recently had to change my cell phone number. … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
HELP! I JUST GOT A NEW USED LAPTOP AND I'VE HAD MY YAHOO
HELP! I JUST GOT A NEW USED LAPTOP AND I'VE HAD MY YAHOO ACCOUNT SO LONG THAT I DON'T REMEMBER PASSWORD, AND WHAT'S WORSE THE CELL PHONE NUMBER I HAD AT THAT TIME. I AM A TECHNICAL IDIOT AND AM SO UPS… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
locked out of my e-mail. Too many failed attempts at security
locked out of my e-mail. Too many failed attempts at security question. Need to see E-mails immediately. I am wondering if account could have been hacked?… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I cannot remember my Yahoo password XXXXX couldnt answer the
I cannot remember my Yahoo password XXXXX couldn't answer the security questions. After numerous attempts I was locked out for 24 hours. That was Monday. Now I cannot download my e-mails or send out n… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
i have had the same e-mail and messenger for years,
i have had the same e-mail and messenger for years, old puter went bad bought a new gateway everthing good ecept geting into messenger, forgot pass word had it on remember password XXXXX yahoo said th… read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,306 satisfied customers
I typed my password XXXXX many times into my cell phone. Now
I typed my password XXXXX many times into my cell phone. Now yahoo has cut me off from my cell phone internet usage. What can I do to regain cell phone internet usage?… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
my user is ocalanb, which i established with yahoo. windows
my user is ocalanb, which i established with yahoo. windows ALWAYS remembered my password XXXXX today, for some reason, it was BLANK. I CAN'T REMEMBER MY ALTERNATE E MAIL, it was years ago, and my cel… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I locked myself out of my gmail account. I cant receive
I locked myself out of my gmail account. I can't receive a new password XXXXX I can't get into my e-mail. How do I get google to either text me a password XXXXX my cell phone...or could i get them to … read more
Matt
Matt
IT Support/Administrator
Bachelor\u0027s Degree
290 satisfied customers
Im locked out of my eMail. help! Cant remember user id,
I'm locked out of my eMail. help! Can't remember user id, but am pretty sure about password. My phone number 702 361=4631… read more
vasanth
vasanth
Bachelor's Degree
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x