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I want to transfer to a different computer. Just a second I…

Customer Question
I want to transfer...

I want to transfer to a different computer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Just a second I am going to get the information of the computer it is currently on and the computer I want to transfer it to

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

My old accountant had it on her computer and I want it on the other computer in the office so I can have office assistant take over doing it. The new accountant put it on a flash drive but it won't open on the other computer.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Dell Towers running windows 7 professional, business towers

Submitted: 3 months ago.Category: Computer
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Answered in 11 minutes by:
3/22/2018
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 3 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 721
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

Is the flash drive working on one computer only and not the other?

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Customer reply replied 3 months ago
Can I have you transfer to my husband who can help you his number is(###) ###-####
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 3 months ago

Would you be able to send your husband the link to this chat session?

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Customer reply replied 3 months ago
This is a different computer than I am currently on how would you connect to that computer?
Customer reply replied 3 months ago
That's why I was going to transfer you to my husband on that computer
Customer reply replied 3 months ago
what is the link
Customer reply replied 3 months ago
Well I am ending this session obviously you can't help me
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 3 months ago

In the URL bar at the top of your screen, you can copy and paste that link into an email to send to your husband.

I apologize for the delay, I am currently the only one in the office and we had a customer walk in

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