Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I’m trying to reset my son’t iPad, need new apple id. 2017.

Customer Question
I’m trying to reset...

I’m trying to reset my son’t iPad, need new apple id

Technician's Assistant: When did you last change your password ***** Apple ID?

2017

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I thought that I had just logged into that

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not now

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/22/2018
Tech Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 5 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 746
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Ask Your Own Computer Question
Tech Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 5 months ago

Why do you need a new Apple ID?
Did you forget the password ***** the old Apple ID?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Ipad. Not sure, I have an issue that I can no longer get
not sure, I have an issue that I can no longer get into the ipad … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,333 satisfied customers
I can't get my iPad to work. It's asking for my password and
I can't get my iPad to work. It's asking for my password ***** I've entered every password *****'ve ever used and none are accepted. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I must have screwed up my password for AOL on both my IPad
I must have screwed up my password ***** AOL on both my IPad and my LG phone. Thought I had changed it. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Using an iPad. Trying to reset my password. When I leave
Using an iPad. Trying to reset my password. When I leave password ***** and go to email to get the code, password ***** is gone when I get back to Amazon. Gotten 5 codes so far, and I always have to s… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I bought an iPad and i'm trying to sign in using my email
I bought an iPad and i'm trying to sign in using my email address and it is telling me it is already taken. I have tried what I thought is my Apple ID and passwords but it doesn' accept any of them. P… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,333 satisfied customers
I forgot my applied and remembered my password but now think
I forgot my applied and remembered my password ***** now think I remember my Apple ID it's Bretto and password *****'d grandma105 … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,333 satisfied customers
I am currently locked out of my iPad and now having problems
I am currently locked out of my iPad and now having problems with my iPhone Apple ID password. My original Apple ID is a very old email address that was use years ago. That email address is no longer … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I need My apple password. Mh. I didn't think that I had that
I didn't think that I had that today I want to trying to do some stuff and the Apple password ***** ***** and I'm also Google is messed up I didn't think that I had that today I want to trying to do some stuff and the Apple password ***** ***** and I'm also Google is messed up … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Just purchased new IPad yesterday, is disabled, think maybe
Good Morning. Just purchased new IPad yesterday, is disabled, think maybe I cannot recall or made error in entering it...Can you please advise how to proceed? Thanks. Have a Verification Code # from y… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
I have an iPad and I'm trying to get into my yahoo mail but
I have an iPad and I'm trying to get into my yahoo mail but I can't remover my password ***** I don't have another email address cand you help me with that please.?? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My iPad. I but restrictions on it and didn't keep the
My iPad . I but restrictions on it and didn't keep the password. My daughter tried to solve my problem. She did something and brought up an old email I had to start the iPad that is no longer availabl… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Tina, tried to use my ipad and it was locked. The unit was
Hi Tina, tried to use my ipad and it was locked. The unit was set up 4/12 I have no idea what ID or password ***** used. I am 86 years old and not at all computer wise. I see where she enter this info… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an iPad and my phone but I'm locked out of my emails.
I have an iPad and my phone but I'm locked out of my emails … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I'm trying to log on with my iPad as a guest at our
I'm trying to log on with my iPad as a guest at our Worldmark timeshare. It has asked for my Apple ID and password. I must have the wrong password ***** me. How can I reset my password? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
I am locked out of my ipad. activation lock,message and have
I am locked out of my ipad. activation lock,message and have tried everything … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I have not used my apple ipad 3 for over two years after it
I have not used my apple ipad 3 for over two years after it locked up on me. Now I got an email where someone has logged in on it and making charges I forgot my email what I signed in on it as it has … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,333 satisfied customers
My old iPad..... I want to wipe it and register it in my
My old iPad..... I want to wipe it and register it in my husband's email … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I have been trying to get my password for my e-mail account
Hi My Name is***** have been trying to get my password ***** my e-mail account it is***@******.*** but can not get it I have just purchase a new I pad from Telstra and have had new e-mail set up but t… read more
Jon
Jon
Bachelors Degree
733 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x