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I am trying to open a word doc that I just worked in

Customer Question
Hi! I am trying...

Hi! I am trying to open a word doc that I just worked in yesterday and I keep getting the error message: "Click to Run Application Manager Microsoft Word Starter 2010 cannot be opened. Try again or repair the product in the control panel" I have tried re-opening in various places and from the start menu of my laptop I don't see where I can even "repair" the product. Does that make sense? Hoping you can help me...

Technician's Assistant: When could you last open your Word?

Yesterday afternoon

Technician's Assistant: Did you recently update your software or Operating System (OS)?

Not that I know of but my son could have done something...we share the laptop

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, that's it! txs

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/22/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,275
Experience: Over 20 years of consulting to the IT industry
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is this happening no matter which document you try to open?

Please let me know

Thank you

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