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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to open a word doc that I just worked in

Customer Question

Hi! I am trying to open a word doc that I just worked in yesterday and I keep getting the error message: "Click to Run Application Manager Microsoft Word Starter 2010 cannot be opened. Try again or repair the product in the control panel" I have tried re-opening in various places and from the start menu of my laptop I don't see where I can even "repair" the product. Does that make sense? Hoping you can help me...
JA: When could you last open your Word?
Customer: yesterday afternoon
JA: Did you recently update your software or Operating System (OS)?
Customer: Not that I know of but my son could have done something...we share the laptop
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no, that's it! txs
Submitted: 8 months ago.
Category: Computer
Expert:  Richard replied 8 months ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is this happening no matter which document you try to open?

Please let me know

Thank you