Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Lenovo Ideapad 320 Screen black...fan and everything

Customer Question
Lenovo Ideapad 320 Screen...

Lenovo Ideapad 320 Screen black...fan and everything running

Technician's Assistant: What device or product does this involve?

Haven't had it a month and not working

Technician's Assistant: What Lenovo model do you have? And the Operating System (OS)?

It has Windows

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It happened yesterday

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just want to be able to do my homework for school

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/22/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you please disconnect the power cable then hold the power button for 60 seconds then release.

Then connect the power cable, power it on and tell me how it then functions.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
It will not boot. stuck on Log screen. Logo screen. Lenovo
It will not boot. stuck on Log screen JA: What exactly is frozen or not starting up for you? Customer: logo screen JA: What's the brand and model of your computer? And the Operating System (OS)? Custo… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I need to replace the power supply on my son's Lenovo
I need to replace the power supply on my son's Lenovo Ideapad 320. What part should I order? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
My cousin has a lenovo ideapad and she needs a replacement
my cousin has a lenovo ideapad and she needs a replacement ac adaptor. Her laptop says it is an Ideapad model 320-15/AP. … read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
We recently bought a Lenovo ideapad 320. It has been working
We recently bought a Lenovo ideapad 320. It has been working quite well until 2 nights ago. My sister uses it to type on. She was in the middle of that when something happened and the typing disappear… read more
Ebram Kerolos
Ebram Kerolos
Information Technology
33 satisfied customers
Bought a new ideapad 320 cant get the control key to
bought a new ideapad 320 cant get the control key to function with Home or End … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
289 satisfied customers
I just got my new lap top and I don't know how to get it
I just got my new lap top and I don't know how to get it started. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I can't get past the account page on my brand new Lenovo
I can't get past the account page on my brand new Lenovo IdeaPad and I know my information … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Appliance Lenovo ideapad 110. About 9 months old. When I
Appliance Lenovo ideapad 110. About 9 months old. When I plug in the charger to the wall, the presenting screen cuts out within 10 seconds, leaving a black screen, with the page I am on showing vaguel… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have aLenovo ideapad 320, how do I turn on the backlight
i have aLenovo ideapad 320, how do I turn on the backlight for keyboard? … read more
Cody
Cody
Computer Science
2,431 satisfied customers
I have a brand new ideapad 320. I ran through the set-up and
I have a brand new ideapad 320. I ran through the set-up and update procedure last night. All went well. I just turned it back on and located a few things on the computer then selected shut down on th… read more
Sheri
Sheri
Bachelor\u0027s Degree
670 satisfied customers
I cannot access because I forgot my user password and do not
Second opinion] I cannot access because I forgot my user password ***** do not have a reset disc. How do I reset my user password.… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a Lenovo Ideapad 329 & the touch pad mouse has quit
I have a Lenovo Ideapad 329 & the touch pad mouse has quit working. I have had the computer about 4 or 5 months. … read more
Sheri
Sheri
Bachelor\u0027s Degree
670 satisfied customers
I am trying to set up my computer, but I get nothing but.
I am trying to set up my computer, but I get nothing but crap … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have been trying to connect my Canon Pixma MX920 to my new
I have been trying to connect my Canon Pixma MX920 to my new laptop, but the laptop cannot find the printer. I've been going through all the steps to trying to figure out the problem. The Cannon print… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My computer wont open photo app or calculator or any other
my computer wont open photo app or calculator or any other apps … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Quick ques...Does the IdeaPad work with any lenovo docking
Hey Pearl - quick ques...Does the IdeaPad work with any lenovo docking stations? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't open any other web browser besides chrome. Lenovo
it's a black screen behind chrome so i can't see anything at all… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I just got this computer yesterday and I tried the password
I just got this computer yesterday and I tried the password ***** I thought I had developed as a new user and it does not work. I have carefully typed in my password ***** times and it will not unlock… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x