Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Have a MB2720 allin one Canon Printer. when I try to print…

Customer Question
Have a MB2720 allin...

Have a MB2720 allin one Canon Printer. when I try to print pictures or documents , I receive a message that printer is off line yet it will print an email message . It is connected to my PC yhrough USB port

Technician's Assistant: What device are you using to check your email? Are you using a web browser? Which one?

Bell live Mail

Technician's Assistant: Do you experience this with other devices as well, or with different web browsers?

No it prints ok from my Ipad

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Dont think so

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/22/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Colors are wrong on pixma pro 9000. Have cleaned nozels.
Colors are wrong on pixma pro 9000. Have cleaned nozels. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My PC randomly sees the printer as "offline" - the printer
my PC randomly sees the printer as "offline" - the printer is on, connected to the WI FI... what do I need to do to keep it "online"? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
716 satisfied customers
I have a Canon mb2020--I noticed a small cog had fallen off
I have a Canon mb2020--I noticed a small cog had fallen off and I can't find it--possibly misplaced--now the printer is not detecting paper even though it is full off paper … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
installed the router, obviously internet access. now connected
installed the router, obviously internet access. now connected the printer. no luck. help me set it up. the asus wizard couldn't do it. checked. there is a pnrpsvc or p2pinsvc conflict?… read more
david
david
Bachelor's Degree
129 satisfied customers
I KEEP GETTING THIS MESSAGE AND I DONT KNOW TO MAKE IT BETTER
I KEEP GETTING THIS MESSAGE AND I DONT KNOW TO MAKE IT BETTER AND THIS IS THE MESSAGE I GOT Unable to send or receive messages for the Gmail (jlevings) account. Header download for the 'Spam' folder d… read more
Dr. Bell
Dr. Bell
Computer Specialist
Technical School Training/Certified
86 satisfied customers
When I try to send some photos from Picassa by e-mail, I receive
When I try to send some photos from Picassa by e-mail, I receive an error message 0x80070057. Can you help please?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I recently upgraded from Vista to Windows 7. I have a photo
I recently upgraded from Vista to Windows 7. I have a photo program that will downsize my photos for e-mailing. It worked fine on Vista but will not on Windows 7. When I tried to e-mail a photo, a scr… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have downloaded photos from my camera into my PC and I go
I have downloaded photos from my camera into my PC and I go to print them from my Canon MP550 but as soon as I switch on the printer the computor closes down.Before I installed the camera software I c… read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
I have an Epson Allin one printer,stylus photo R 585and hve
I have an Epson Allin one printer,stylus photo R 585and hve the following problem/ I can print ok from object on photocopy but cannot print documents from the PC. Have checked the USB connections and … read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I am having problems with my canon mx700 printer. Earlier tonight,
I am having problems with my canon mx700 printer. Earlier tonight, I was printing a large document and it got jammed. I shut the doors on my computer desk, forgetting that I was printing something and… read more
Andy
Andy
Computer Consultant
5,316 satisfied customers
trying to install hp psc 2410 photosmart printer to Dell 1735
trying to install hp psc 2410 photosmart printer to Dell 1735 laptop. Get no response from 'test page' command.… read more
Help Desk Tech
Help Desk Tech
Master\u0027s Degree
62 satisfied customers
I sent an email last night but want to follow up on the problem
I sent an email last night but want to follow up on the problem I am having with my HP Officejet Pro L7590 AIO printer. I can print test pages but the printer must have lost its connection with the co… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
my HP Photosmart C7280 allin one printer has a message ERROR
my HP Photosmart C7280 allin one printer has a message ERROR oxc05d0381 I can't find it in anything I have about the printer. Please help Lorraine… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
My e-mail is [email protected] I have a Dell on Windows
My e-mail [email protected] I have a Dell on Windows XP and a Lexmark 1180 Printer. For the last 2 months I am not unable to print directly off the internet i.e. airline tickets or reservations etc. or… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I HAVE A CANON IP1800 PRINTER. THE PRINTING IS FINE WHEN I
I HAVE A CANON IP1800 PRINTER. THE PRINTING IS FINE WHEN I PRINT OUT DOCUMENT FROM MS WORD ETC BUT WHEN PRINTING PAGES FROM THE INTERNET SITES THE PRINTING IS FULL OF LINES AND FADED. I JUST REPLACED … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
hello, this one might be too easy for you, but I am stuck.
hello, this one might be too easy for you, but I am stuck. I have a canon 970 that has worked like a charm until today. 1st, got a message that the usb port was not working, my HP laptop did not recog… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I have an ip3500 printer. It has worked fine till now. When
I have an ip3500 printer. It has worked fine till now. When turning it on windows says that the device on the USB port the printed is attached to is not recognized. I have checked the cable and it see… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
Hi, my printer is running on the computer its online and set
Hi, my printer is running on the computer its online and set as default. The ink cartridges are all full but the printer will not print any of my work. A light keeps flashing and it says memory in use… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x