Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I cannot retrieve my password. It is a tablet. I am not sur…

Customer Question
I cannot retrieve my...

I cannot retrieve my password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It is a tablet

Technician's Assistant: What's the model of your device? How old is it?

I am not sur of the model it is 1 year old

Technician's Assistant: What have you tried so far with your Android device?

To retrieve password, without success

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I am veryfrutrated

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 19 minutes by:
3/21/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether your want to retrieve the WiFi password ***** lock screen password ***** Email password?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Forgot password. Tablet. Samsung 3 years. I forgotpassword
Forgot password JA: What device or product does this involve? Customer: Tablet JA: What's the model of your device? How old is it? Customer: Samsung 3 years JA: What have you tried so far with your An… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I am 70 years old my grandchildren set up my tablet and they
I am 70 years old my grandchildren set up my tablet and they are no longer near I can't remember what they did I can't add game or anything because I don't have the information could please I purchase… read more
Moses C
Moses C
Bsc
767 satisfied customers
Mlhave lost at of view lately. I'm on a art tablet. Model:K9
My main concern is getting all off my usernames passwords and email addressees recovered … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Trying to find my passwoords. It's a verizon tablet. No I
Tried any va variation of passwords I remember can't get into email they want a pass word every thing is on phone … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
Turned it on about 6 month ago and havent reg it and i cant
turned it on about 6 month ago and havent reg it and i cant remeber the password ***** had somebody do graffitie and i cant look at to see who it is … read more
Karthik
Karthik
Computer Hardware Engineer
519 satisfied customers
I purchased a RCA Viking Pro tablet several months ago and
Good morning, I purchased a RCA Viking Pro tablet several months ago and forgot to write down the password. Where or who do I go to retrieve it? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
My Asus transformer pad MG10 is frozen. It wont let me swipe
My Asus transformer pad MG10 is frozen. It wont let me swipe the screen … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Samsung tablet and I can not remember my password, I have a
I have a Samsung att tablet and I can not use it because I don't remember the password ***** could not help me. … read more
Mr.Med
Mr.Med
1,188 satisfied customers
Cannot in on Apple IPad.. trying to retrieve or reset
Cannot in on Apple IPad.. trying to retrieve or reset password … read more
Cris
Cris
60 satisfied customers
On May 14, 2016 my accounts, banking, emails were hacked and
Hello. On May 14, 2016 my accounts, banking, emails were hacked and I immediately closed down my computer. Since that date, I have purchased a new computer, hacking of bank account resolved but I have… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
My daughter was setting up 2 tablets children at Christmas
My daughter was setting up 2 tablets for her children at Christmas when she suffered cardiac arrest...since then she can not remember the email and password ***** get into tablet. We reset whole table… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I am trying to get into my email ([email protected])
I am trying to get into my email (*****@******.***) and a message comes up...user name or password ***** I then went into help center, support/accounts, and referred to my***@******.*** to reset my pa… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I have a proscan android tablet that I haven't used time And
I have a proscan android tablet that I haven't used for a long time And cannot remember the password ***** can I either retrieve it Model#plt7810k… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
My [email protected] is blocked for some reason of security. I have spent 3 &
My [email protected] is blocked for some reason of security. I have spent 3 & half hours trying to get it going. I just cannot see how to do it. HELP! I am on 0208(NNN) NNN-NNNN… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
bought acer iconia a500 tablet. cannot get wi-fi signal from
bought acer iconia a500 tablet. cannot get wi-fi signal from cisco linksys wrt120n router. keep getting message of weak signal. do I need better router? tried to use data line connected to lap top but… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have used AOL with my weltc @aol.com for years. Now I cant
I have used AOL with my weltc @aol.com for years. Now I can't get my e-mail at all without verifying who I am. I have changed my user and passwords 3 times an I still can't retrieve my, old e-mal… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am trying to retrieve my gmail acct. ([email protected]).
I am trying to retrieve my gmail acct. ([email protected]). Forgot password XXXXX when asked security question, computer said it was wrong when it was actually correct. I have tried since last Saturday… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
i forgot my mobile me password and user name, and my email
i forgot my mobile me password XXXXX user name, and my email doesn't seem to work to retrieve it. Please help!… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor\u0027s Degree
246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x