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On Jan/2018 I received an e -mail saying Mackeeper

Customer Question
On Jan/2018 I received...

On Jan/2018 I received an e -mail saying Mackeeper subscription had been received but so far it has not shown up on my computer

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I'm on cox internet--and I checked my hard drive for App.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I use Firefox and as far as I know there isn"t anything to stop--I had Mackeeper before without a problem

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I can think of

Submitted: 4 months ago.Category: Computer
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Answered in 9 hours by:
3/22/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,276
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Have you installed the program yet on your Mac?

Please let me know

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