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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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New computer...keeps freezing up...five times today causing

Customer Question

new computer...keeps freezing up...five times today causing me to have to support worked on it yesterday on line but did not help it seems.
JA: What device or product does this involve?
Customer: desktop all in one Inspiron 24 3000 series
JA: What Operating System (OS) are you running on your Inspiron?
Customer: windows 10 factory installed
JA: What have you tried so far with your Inspiron? Have you installed any updates recently?
Customer: dell installed updates a week ago
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Cory replied 8 months ago.

Welcome, I am Cory. Thank you for using Justanswer.

Expert:  Cory replied 8 months ago.

Are you currently using that computer?