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I believe my office 365 has been corrupted. Dell and sorry I…

Customer Question
I believe my office...

I believe my office 365 has been corrupted

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell and sorry I am not to flash on computers but os is windows 10?

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About 24 hours and I was on google and I think I downloaded when asked. Now I ant open outlook 2016 , excel or word.

Technician's Assistant: When did you last update Outlook?

I havnt

Technician's Assistant: What have you tried so far with your Outlook?

Tried finding a solution on lone and it seems to say to un-instal then restore. Not sure if I will lose everything.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I have my activation code

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/21/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago

What error are you getting with Microsoft Office?

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