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I don't have file and the stuff at the top of my browser.

Customer Question
I don't have file...

I don't have file and the stuff at the top of my browser. also I don't know how to block popup blockers.

Technician's Assistant: What Operating System (OS) are you running on your Pop?

Windows 10

Technician's Assistant: How long has this been going on with your Pop? What have you tried so far?

Just today. everything says go to tools and I don't have a tools thing

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Not right now does this cost?

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/21/2018
Tech Support Specialist: Sheri, Expert replied 3 months ago
Sheri
Sheri, Expert
Category: Computer
Satisfied Customers: 735
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Yes, this is a paid service. You can call customer service at 1-***-***-**** for details about cost. Just reply and let me know if you would like to proceed further.

Regards,

Sheri-Expert

Regards,

Sheri-Expert

Ask Your Own Computer Question
Customer reply replied 3 months ago
I paid the $5. I just the file, tools and stuff on the top of firefox and I don't think anything has them
Customer reply replied 3 months ago
another $39 can you just not tell me what to do?
Tech Support Specialist: Sheri, Expert replied 3 months ago

You must be referring to a remote support invitation. Please just ignore it unless you want the remote support. It is automatically generated by the system, not by me. Thanks

Ask Your Own Computer Question
Customer reply replied 3 months ago
I would like to have my $5 back. Thank u
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