Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

How to delete bogus password accounts from Avast Privacy…

Customer Question
How to delete bogus...

How to delete bogus password ***** from Avast Privacy Passwords. I have two accounts that say Null1 that I don't recognize. All the others are mine. Pearl is a beautiful; one of my Great Aunts was Pearl. Thanks for the happy memory!

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Win 10

Technician's Assistant: Did you click Start and open the Programs control panel to uninstall the Avast product?

No. sorry, Win 7

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Win 7

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/21/2018
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
May I connect to your computer securely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it right on your screen
If we are unable to resolve the issue, you get 100% money back.

Ask Your Own Computer Question
Customer reply replied 4 months ago
www.gotoassist/me?
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

I use different software

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Do you want to continue with our support?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Have a memory issue with my childs Kindle. He has a fifth
Have a memory issue with my childs Kindle. He has a fifth generation kindle with SD card. He used to have tons of games loaded and could play freely, but he got frustrated one day and deleted all his … read more
Harry
Harry
2,175 satisfied customers
I am trying to get into my mail but it wont recognize, my e
Hi, I am trying to get into my mail but it wont recognize , my e mail or password. Please help if you can Thankyou … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have been receiving messages about loosing access to my
I have been receiving messages about loosing access to my yahoo accounts on March 31. I don't understand. I cannot access my yahoo accounts on my mail icon on my mac book. It tells me i'm using a bad … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have been trying unsuccessfully to delete someone's name
I have been trying unsuccessfully to delete someone's name from my men address. It came up this morning. I called Verizon and I backed up every thing from my computer reinsalled everything and install… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I have a password for my ms account, it has always worked
I have a password ***** my ms account, it has always worked now it apparently is not recognized how do I recover it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Nothing. I want to terminate my Yahoo account, but can't
Nothing. I want to terminate my Yahoo account, but can't remember my password ***** it seems impossible to do, Can you help? … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I just installed Windows 10. When using Edge as my browser,
I just installed Windows 10. When using Edge as my browser, my login/password ***** ***** recognized at any of the internet sites I use on a daily basis. Is this just something that has not been worke… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My hotmail acct has been hacked (letter from Spain asking for
My hotmail acct has been hacked (letter from Spain asking for money) and i cant reset password XXXXX recover account ([email protected]). It says it will send new password XXXXX an account I don't reco… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I need help with yahoo mail it will not recognize my ID#. This
I need help with yahoo mail it will not recognize my ID#. This happened after my aunt took her information off the account and put in mine because she got a new computer. Please tell me how to fix the… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Win 7 is jamming on me. I need to format and re-install it.
Win 7 is jamming on me. I need to format and re-install it. I have programs that are registered to include my Firefox Bookmarks that I want to transfer to my new installation. Is there a way to do thi… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
My HP pavilion turns on but it dont wont login and dont
My HP pavilion turns on but it don't won't login and don't no my domain how can I manually strat it… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Im on a new Win 7 computer. I installed Windows live for email
I'm on a new Win 7 computer. I installed Windows live for email and it worked downloading my email from my host using POP. But, I didn't like Live so I downloaded Thunderbird. I put in one email accou… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I opened a new yahoo mail account and immediately received
I opened a new yahoo mail account and immediately received a message stating that I had a credit card payment overdue. It is one that looks electronically generated as there are 20 or so other recipie… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I am having a great of difficulty with yahoo mostly with my
I am having a great of difficulty with yahoo mostly with my mail?? . I cannot contact my web site It doesnt recognize my password XXXXX my e- mail address I have tried to sign up for a new one this do… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I would like to delete my grandsons ability to sign on to
I would like to delete my grandson's ability to sign on to my computer and remove his icon. HELP!!… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I have two accounts and wish to delete one or merge them into
I have two accounts and wish to delete one or merge them into the really active one; how do I do that?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Good Afternoon I purchased a Qosmio G30 from a auction. I
Good Afternoon I purchased a Qosmio G30 from a auction. I needed the case parts for my G30. I thought that I would power it up to see whay happens. I was told that this is a non working computer. Ther… read more
Sohail
Sohail
IN Engineer
Master's Degree
66 satisfied customers
My hotmail account has been jacked, and I dont know what to
My hotmail account has been jacked, and I don't know what to do about it. Apparently I am in the UK with a dying aunt, and am asking all of my friends/family for money. I am NOT in the UK, and all of … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x