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I cannot get microsoft edge work as my usual browser. I

I cannot get microsoft...

I cannot get microsoft edge work as my usual browser.

Technician's Assistant: When did you last update Edge?

I don't know. I am not very computer literate.

Technician's Assistant: What have you tried so far with your Edge?

I have tried to restart, the Windows 10 update in settings, but it keeps on freezing or won't work

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, please help so I can continue to help my daughter fill out some college loan forms using my usual yahoo page instead of google chrome

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Answered in 5 minutes by:
3/21/2018
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 707
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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When did this issue start?

Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 707
Experience: Network Engineer at USAF
Verified
Samuel NetEngineer and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
Today, right after we had a bad storm. I restarted the wifi, tried to do a windows 10 update that will not load. If I can just get the microsoft edge browser and my regular yahoo page back so I can help finish a couple of college forms finalized, I would be grateful. I know it probably something simple, but I don't want to pester my other daughter to drive over here and fix it.

In order for me to remotely connect, go to https://samkresslein.screenconnect.com/
Type in 78088 for the code
From there I will be able to remotely connect to your PC.

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The remote connection was ended. Could you open the link above again and use 87755 as the code?

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Customer reply replied 4 months ago
Did I need to do anything else now that everything is working Mr. Kresslein besides give a review and a small bonus?

Nope!
Thank you so much!
I hope you have a wonderful night!

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Customer reply replied 4 months ago
You do the same and thanks again!
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