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Pop up on my computer screen when I signed into my email…

Customer Question
Pop up on my...

Pop up on my computer screen when I signed into my email that is a "Virus alert " from Microsoft asking that I call technical support at(###) ###-#### Can you confirm that this is a scam as I suspect?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

All of the above but this was through web browser Chrome

Technician's Assistant: What troubleshooting have you tried?

None. Just contacted you to confirm a scam

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/21/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago

It is a Scam do not call that number or give them any info. Recheck the website address you are typing in the address bar.

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Kamil Anwar
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Category: Computer
Satisfied Customers: 7,072
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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