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I loaded turbotax and nothing appeared on the screen. I

Customer Question
I loaded turbotax and...

I loaded turbotax and nothing appeared on the screen. I tried restarting my computer and then re-loaded turbotax. still nothing happened. help!

Technician's Assistant: What device or product does this involve?

Windows

Technician's Assistant: What's the brand and model of your computer? And the version of Windows?

I loaded turbotaxand nothing appeared on the screen. I then re-started my computer and re loaded turbotax. still nothing on the screen. help

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It is working fine with everything else. only the turbotax did not load

Submitted: 3 months ago.Category: Computer
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Answered in 1 minute by:
3/21/2018
Tech Support Specialist: UranIT, Network Administrator replied 3 months ago
UranIT
UranIT, Network Administrator
Category: Computer
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Tech Support Specialist: UranIT, Network Administrator replied 3 months ago

which version of Windows do you use, 7, 8, 10?

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Customer reply replied 3 months ago
if this service is not free, as advertised, cancel this call
Tech Support Specialist: UranIT, Network Administrator replied 3 months ago

Its not free as advertised.

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disconnect for no charge.
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disconnect. this is a bait & switch. if I get charged I will notify the authorities.
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