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Older unit (8 yrs) cannot record letter H in red square

Customer Question
Older unit (8 yrs)...

Older unit (8 yrs) cannot record letter H in red square appears on screen

Technician's Assistant: What device or product does this involve?

Q see security system

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Not connected to computer

Technician's Assistant: Who makes your router?

Connected to t.v. only

Technician's Assistant: What have you tried so far?

Tried resetting record on t.v. screen (Q-see -menu)

Submitted: 4 months ago.Category: Computer
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Answered in 55 minutes by:
3/21/2018
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer.

Kindly mention the model number of your qsee security system.

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