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Drive slowed way down. Dell, lap-top, brand new, IBM

Customer Question
Drive slowed way down. ...

Drive slowed way down.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell, lap-top, brand new, IBM operating system.

Technician's Assistant: What's the model and Operating System (OS) of your Dell?

How do I find that?

Technician's Assistant: The Laptop Technician will be able to walk you through that. What have you tried so far with your Dell? Have you installed any updates recently?

No.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That I am dumb as a stump!

Submitted: 3 months ago.Category: Computer
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Answered in 1 minute by:
3/21/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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