Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have an HP Pavilion laptop after online cleaning. My

Customer Question
I have an HP...

I have an HP Pavilion laptop after online cleaning

Technician's Assistant: What Operating System (OS) are you running on your Pavilion?

My password ***** ***** longer accepted, how can [ get pass password ***** reset password?

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

Nothing by me, tried every password ***** can remember using

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/21/2018
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 4 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,834
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. What's the error or message?

Does your computer have Windows xp, vista, or 7, 8, 10?
What type of password ***** ***** such as computer's login password, email password, Wi-Fi / wireless password, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Forgot my password for my. My LapTop forgot my PASS Word
My LapTop forgot my PASS Word can't get on my LapTop .. The one with my Profile picture with Purple Flowers.. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I can't remember my simple password to my hp desktop, Hp
I can't remember my simple password ***** my hp desktop … read more
arsufi2002
arsufi2002
Bachelor\u0027s Degree
1,192 satisfied customers
I have an old HP Pavillion Dv40000 that I would like to put
I have an old HP Pavillion Dv40000 that I would like to put back to factory settings so I can give it to someone else. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Account.live.com is where I am being directed to because I
account.live.com is where I am being directed to because I can't remember my password ***** this device … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I have an hp laptop, it was given to me, don't remember the
I have an hp laptop, it was given to me, don't remember the password ***** can I get logged in … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I had a number that was supposed to work for the life of my
I had a number that was supposed to work for the life of my PC, but I just tried to call it and it is no longer in service? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
ABOUT A YEAR AGO MY PASSWORD FAILED AND TRIED TO MAANY TIMES
ABOUT A YEAR AGO MY PASSWORD ***** AND TRIED TO MAANY TIMES TO RESET IT. SO I SWITCHED OVER TO GOOGLE. … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My desktop just downloaded an update and now the password i
my desktop just downloaded an update and now the password ***** was using does not work. help! … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
When I type in my password, it acts like it wants to accept
When I type in my password, it acts like it wants to accept it, but then gives me the "wrong password" message. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I can not log into windows. I have tried every password I
I can not log into windows. I have tried every password ***** have ever used. I changed my password ***** microsoft on another computer in my network and that won't work either. I was using a pin befo… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
40,834 satisfied customers
I can not get on my e-mail with out changeing my pass word
I can not get on my e-mail with out changeing my pass word every time I want to get on it can you help me get a permant pass word so I do not have to change my pass word every time to get my e-mail… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Someone has changed my details of my account, i can no longer
Someone has changed my details of my account, i can no longer log in to my skype account as skype name =, password XXXXX email address not recognised. PLEASE can you help me… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
484 satisfied customers
hi, i have a uk hp pavilion dv7 4050 with a finger print reader..
hi, i have a uk hp pavilion dv7 4050 with a finger print reader.. this has stpped recognising my finger, i have checked to see both vare clean, I cannot remember the password, or it doesnt recognise i… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
Hello Molinari, I have another computer question. Last time
Hello Molinari, I have another computer question. Last time you tried to help me with my downloading problem I finally took the computer into the shop and they had to wipe clean and re-install the ope… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have an HP Pavilion dv7-1464nr notebook computer that is
I have an HP Pavilion dv7-1464nr notebook computer that is about 15 months old. This week, it has been overheating, the battery isn't charging all the way and the computer completely shuts down random… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
40,834 satisfied customers
I have an inspiron laptop with vista on it and it will not
I have an inspiron laptop with vista on it and it will not rcognise the pass word and just locked up. I have tried every possible alturnative to the pass word but nothing works… read more
Brian Kelly
Brian Kelly
Owner Operator
Associate Degree
165 satisfied customers
I have a problem my HP Pavilion dv6z entertainment PC wont
I have a problem my HP Pavilion dv6z entertainment PC won't let me get past the pass word. To start out with I had an up date notice and gave it the ok to continue. The up date was for the Finger swip… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
forgot my cmos on my hp pavilion dv 4000, and now cant get
forgot my cmos on my hp pavilion dv 4000, and now can't get passed it. took out both batteries for over 12 hrs to reset. still no luck. Pleeeeeeeeeese help me.… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x