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I need to get my facebook password and I don't want to reset…

Customer Question
Hello Andy , I...

Hello Andy , I need to get my facebook password ***** I don't want to reset it.

Technician's Assistant: When did you last update Facebook?

Its not my computer. I need facebook password ?

Technician's Assistant: What have you tried so far with your Facebook?

Its not my computer.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Well , I have tried everything and don't work. So can you help me please. I know thst I did change the password ***** of time. I did have wrote it in my calendar book. I must have thrown the calendar away. So are you able to help me please.

Submitted: 4 months ago.Category: Computer
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Answered in 8 hours by:
3/21/2018
Tech Support Specialist: cvd4311, Computer Analyst replied 4 months ago
cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 1,120
Experience: I have a BA in CIT with over 20 years experience.
Verified

You can not get into Facebook without resetting your password ***** it will not let you use the same password ***** I am sorry to say. When you go to facebook click on forgot password ***** please reset it. That is the only way you can get back into your facebook. It will make you reset it.

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Customer reply replied 4 months ago
Cvd4311 My facebook is not on my computer its on my phone. When I opened facebook it was done in computer class 4 years ago. And iI added email and password ***** I wrote in my calendar book . I problemly threw it out.
Customer reply replied 4 months ago
That is okay.
Customer reply replied 4 months ago
Do I have to pay extra you will problemly charge me for it 39.00 dollars is alot at this point. I am trying to get into my facebook account to change my password ***** it will not let .
Customer reply replied 4 months ago
Me in
Customer reply replied 4 months ago
I want you please could you help me with my problem.
Customer reply replied 4 months ago
Now the charge that your company has my. Credit card information to charge and no one has help me to solve this problem of mine.
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
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Hi there

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