Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Very very slow. Dell computer windows 10. About a week tried…

Customer Question
Very very slow Technician's...

Very very slow

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell computer windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About a week tried a freed malware by av

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

The free trial ended and now I tried malwarebytes for free

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
3/21/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a total AV (anti virus software) that I bought
hi,I have a total AV (anti virus software) that I bought earlier, but it suddenly vanished and when I asked the guy from total AV he told me not to have 2 (two) anti virus softwares in one computer. N… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
720 satisfied customers
Google is my search engine, and it's been very slow for
Google is my search engine, and it's been very slow for several days. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
What is an excellent FREE PC anti virus program to dean my
What is an excellent FREE PC anti virus program to dean my computer, which runs on Windows 7?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Ive been hacked. The hackers seem to control everything. Can
I've been hacked. The hackers seem to control everything. Can you guys scrub the hard drive. Wil that get rir of my problem. Gary… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
i have been having troubles with facebook. It has been very
i have been having troubles with facebook. It has been very slow and doesn't load half the time. i use google crome… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
Hello, I have a Toshiba notebook (NB505-N508BL) It has been
Hello, I have a Toshiba notebook (NB505-N508BL) It has been very slow in the last week or slow. (especially when using the mouse pad and clicking it on...takes a long time for a new screen to pop up.)… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am having intermittant difficulty accessing some web sites.
I am having intermittant difficulty accessing some web sites. I receive a message stating "theweb address you entered c=ould not be found"… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
can you delete my worm now: //system32//00005f4e made to me
can you delete my worm now: //system32//00005f4e made to me by: system-check.com/secure/help/… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
If i click on a icon it seems to take forever to load. And
If i click on a icon it seems to take forever to load. And if i click on it again it friezes up and i get- not responding, and then nothing works. So i open Task Manager try to end program. After abou… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I stupidly bought a program to repair my computer from what
I stupidly bought a program to repair my computer from what I thought was Microsoft. At bleepingcomputer.com I find that they are frauds and have infected my computer. I have alerted the credit card c… read more
James K.
James K.
Managing Director
283 satisfied customers
When I shut down my Win 7 PC after down-loading AV updates
When I shut down my Win 7 PC after down-loading AV updates (required) I get a blue screen with no desktop. How to proceed ?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
How do I get rid of the hijack virus? I ran a Malware scan
How do I get rid of the hijack virus? I ran a Malware scan and it picks it up but doesn't seem able to get rid of it. I reboot my computer after the repair and no luck.… read more
Andy
Andy
Computer Consultant
5,316 satisfied customers
My computer has this AV Security Suite thing going on and I
My computer has this AV Security Suite thing going on and I can't access anything on my computer. I am writing this on a different computer. How do I stop it?… read more
Rita
Rita
System Administrator
Bachelor\u0027s Degree
982 satisfied customers
MY COMPUTER GOES VERY SLOW AND I WENT TO BUY A PC CLEANER CALL
MY COMPUTER GOES VERY SLOW AND I WENT TO BUY A PC CLEANER CALL AVANQUEST SYSTEM SUITE 10 TRYED TO INSTALL BUT SAID CAN'T DO IT BECAUSE WINDOW IS ON SAFETY MODE HOW CAN I GET MY COMPUTER TO FASTER THEN… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
Is Security Master AV part of my McAfee. Its telling me Im
Is Security Master AV part of my McAfee. It's telling me I'm unprotected but Mcafee says I'm ok… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I installed your security system 11/29/09 and must say that
I installed your security system 11/29/09 and must say that it has been trouble free. However this past week one of my family members may have hit the wrong prompt and allowed an unwanted site to acce… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Have a dell home pc model Dimension E310 about 3 1/2 yrs old
Have a dell home pc model Dimension E310 about 3 1/2 yrs old I,ve defraged, cleaned out cookies & cleaned up disk, pc still runs very slow Don< know what to do I,m just anaverage pc user any ideas … read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Installed purchased online and installed Green AV today. Windows
Installed purchased online and installed Green AV today. Windows Defender told me I had a Trojan so I deleted it and the Green AV program went away. Do you know anything about this Green AV program?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x