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Can't access my AOL account and get my mail. Possibly on…

Customer Question
Can't access my AOL...

Can't access my AOL account and get my mail

Technician's Assistant: Are you logged into your AOL account on any other devices?

Possibly on IPad

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I'm using 9.8 I believe. Says I need to download a different version. Either Shield or Gold.

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/21/2018
Tech Support Specialist: Martin, Network Engineer replied 4 months ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,124
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

When did you last sign in successfully?

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Customer reply replied 4 months ago
Haven't yet
Tech Support Specialist: Martin, Network Engineer replied 4 months ago

Do you know your AOL address?

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