Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Forgot password. Surface microsoft. I don't know. Forgot…

Customer Question
Forgot password Technician's Assistant:...

Forgot password

Technician's Assistant: What device or product does this involve?

Surface microsoft

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I don't know

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Forgot password ***** ago so I cannot get it going again

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Also I want to reset it

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
Please help as fast u can
Answered in 27 minutes by:
3/21/2018
Tech Support Specialist: Byron, Computer Support Specialist replied 3 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,347
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Are you using the Surface with a keyboard?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Surface pro 4 only display preparing automatic repair. For a
surface pro 4 only display preparing automatic repair … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I forgot my pass word. Asus. Asus microsoft. About 2 hours I
about 2 hours I changed my pass word and I forgot what it is … read more
Byron
Byron
Computer Support Specialist
3,347 satisfied customers
Forgot my password for internet. Att U verse. Dell
forgot my password ***** internet JA: What device or product does this involve? Customer: att U verse JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: dell ins… read more
Harry
Harry
2,032 satisfied customers
I forgot master password. have uninstalled firefox then
I forgot master password. have uninstalled firefox then reinstalled it - password ***** there. is there a way to dispose of the master password ***** associated files so as to start over? … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I cannot recall the password for my aged Kindle. Probably a
I cannot recall the password ***** my aged Kindle JA: When could you last access your Kindle? Customer: Probably a year or more ago. JA: Did you try resetting through Amazon's online password ***** to… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I forgot password for apple id. One week ago. One week ago
I forgot password ***** apple id JA: When did you last change your password ***** Apple ID? Customer: One week ago JA: Did you try resetting through Apple's online account reset tool? Customer: One we… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I need to reset my password and need help doing so! I am
I need to reset my password ***** need help doing so! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I am not able to receive emails from do not reply 23 and Me!
I am not able to receive emails from do not reply 23 and Me! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
Forgot my apple passwoed. I forgot my apple pass woed. Vary
Forgot my apple passwoed JA: When did you last change your password ***** Apple ID? Customer: I forgot my apple pass woed JA: Did you try resetting through Apple's online account reset tool? Customer:… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
How do I change a Windows 10 password just to get into my
How do I change a Windows 10 password ***** to get into my desktop. … read more
Mr.Med
Mr.Med
1,184 satisfied customers
It isn't my computer, but my phone. It is locked out and I
it isn't my computer , but my phone . It is locked out and I can't get into my mail to reset my password ***** My phone has been hacked. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a computer which I signed on with EclarkqtQlve.com
I have a computer which I signed on with EclarkqtQlve.com about 2 or 3 yrs. ago. I for got password. I can't sign in my COMPUTER> Can u help? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
How can I reset the password on the DVR. I cant reminder the
How can I reset the password ***** the DVR. I cant reminder the password … read more
Mr.Med
Mr.Med
1,184 satisfied customers
I enter my password then it asks for the hhd/ssd. The other
I enter my password ***** it asks for the hhd/ssd JA: When did you last reset your username and password? Customer: The other day JA: Have you installed any updates recently? Customer: No JA: Anything… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I need my applè email and password corrected so I get on my
I need my applè email and password ***** so I get on my ap … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I lost pandora a time ago for some reason. now i am wanting
i lost pandora a long time ago for some reason. now i am wanting it also on my itelephone don't know how to do it am 80 yrs old and not savy on either can you help me without me trying to follow a bun… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I locked myself out of my e-mail, forgor my password, time
I locked myself out of my e-mail, forgor my password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
We have a yoga tablet 8 and forgot password to open the
Hello, We have a yoga tablet 8 and forgot password ***** open the tablet. Can you please help me… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x