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Microsoft defender is turned on. I need it off> Windows 10.

Customer Question
Microsoft defender is turned...

Microsoft defender is turned on. I need it off>

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Windows 10.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About 1year.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Know. I want to download app store. I've tried everything but i' not tried windows defender. I've got it loaded?

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/20/2018
Tech Support Specialist: Jason Jones, Computer Expert replied 4 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,276
Experience: Over 10 years of professional experience.
Verified

Hello,

My name is***** will be the person helping you today.

May I ask what happens when you attempt to turn it off? Often times, many things are needed to be done before it will stay disabled.

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