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I'm getting the error code - 0x803F7001, Y700 laptop, Lenovo…

I'm getting the error...

I'm getting the error code - 0x803F7001

Technician's Assistant: What device or product does this involve?

Y700 laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Lenovo - windows

Technician's Assistant: What have you tried so far with your Lenovo? Have you installed any updates recently?

I just got this computer new last week and it was giving me the error code when I tried to go to the settings it has windows 10 OS but says it needs the product code

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's it

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Answered in 1 minute by:
3/20/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,085
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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does it show as not being activated?

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Customer reply replied 5 months ago
it said that there is windows 10 pro on my computer but it isn't activated.

ok one moment

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Customer reply replied 5 months ago
will you be getting n my computer?
Customer reply replied 5 months ago
will you be taking care of this soon I need to go to a meeting.

yes sorry had to step out

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,085
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
Ask your own question now

go here to connect me; https://tinyurl.com/ycpgnvgs
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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