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I just got a temporary password, but I could not reconnect with you

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP laptopG6MDstsb. Windows 10

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Since I connected my new laptop with my existing printer I have not been able to get the printer to just print the odd pages or just the even pages

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/20/2018
Tech Support Specialist: Sergil Cave, Computer Hardware Engineer replied 3 months ago
Sergil Cave
Sergil Cave, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 18
Experience: Cyber-Security Administrator at Chesapeake Utilities
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Hello my name is ***** ***** I have been assigned to your case. Could you please provide me with the model number of the printer you are having issues with?

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Customer reply replied 3 months ago
hp psc1350 series
Tech Support Specialist: Sergil Cave, Computer Hardware Engineer replied 3 months ago

Okay so that we are on the same page. You are able to print but are unable to print "just" the odd pages or "just" the even pages. Is that correct?

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Tech Support Specialist: Sergil Cave, Computer Hardware Engineer replied 3 months ago

You can also make changes to the printer settings on your computer by doing the following steps:

1. Where it says Type here to search on the lower left hand corner of the screen, type printers

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Tech Support Specialist: Sergil Cave, Computer Hardware Engineer replied 3 months ago

2. Device and Printers will show up in the Search Results, click on that

3. Where it says Printers' look for your HP PSC1350 printer and right click on it and choose printing preferences

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Tech Support Specialist: Sergil Cave, Computer Hardware Engineer replied 3 months ago

Hello?

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