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Password?id? locked out. My pcmicrosoft 10. Acer dell ios10.

Customer Question
Password?id? locked out Technician's...

Password?id? locked out

Technician's Assistant: What device or product does this involve?

My pcmicrosoft 10

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Acer dell ios10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Dont know

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I recently swicthed from centurytel togmail.com. Been trying to get my ids to gmail, my id and password ***** apple are not accepted

Submitted: 4 months ago.Category: Computer
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Answered in 7 minutes by:
3/20/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Sorry it was not clear but is the password ***** with signing into windows or your email account?

Please let me know

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Customer reply replied 4 months ago
my email account
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

Can you tell me the part of the email address after the @ symbol?

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Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

Thanks

Please use my link below to reset your password

https://accounts.google.com/signin/recovery

Once done, use the new password ***** sign into your account

Please let me know how you go
Thank you

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